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After creating a MessageMedia account, login to with your email address and MessageMedia password. Then do the following:

  1. Click Settings

  2. Click API Settings

  3. Select the API tab

  4. Under HMAC Authentication, click Create new key

Type a label, such as “Act!”, and click “Create key”. Copy the api_key, return to the SMS Account Settings page in Act!, and paste in the key; then copy the api_secret and paste that into the SMS Account Settings page as well.

Still need help?

If you have sent messages without error, but they are not received, please contact MessageMedia for assistance.

If you encounter an error message in the software, please contact Act! support or your Act! consultant.

If they are unable to assist, please let us know via the form below and we will assist as soon as possible.

Sorry you are having trouble with SMS4Act!. We will be in touch shortly to hel pyou resolve your issue.

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